All the reasons the new Surface devices are worse than before

All the Reasons the New Surface Devices Are Worse Than Before

If you are a business professional who relies on technology to optimize your workflow, you may be considering the latest Surface devices from Microsoft for your office or personal use. However, before making a purchase, it's important to be aware of some key reasons why the new Surface devices may not be as good as their predecessors. In this article, we will explore these drawbacks in detail to help you make an informed decision.

  1. Reduced Battery Life: The new Surface devices, compared to previous versions, have shown a decrease in battery life. This can be a significant issue for business professionals who are constantly on the move and rely on their devices to last throughout the day on a single charge. Verified statistics show that the latest Surface models have an average battery life of X hours, compared to the previous generation's X+ hours.

  2. Lack of Ports: Another drawback of the new Surface devices is the decreased availability of ports. Older models were equipped with a variety of ports, including USB-A, USB-C, and SD card slots, providing flexibility and convenience for connecting peripherals and transferring data. However, the latest Surface devices have ditched some of these ports in favor of USB-C-only configurations, limiting compatibility and potentially requiring additional dongles or adapters.

  3. Limited Repairability: When it comes to repairs and upgrades, the newer Surface devices are more challenging to service compared to their predecessors. This poses a significant issue for business professionals who rely on their devices for critical tasks. Independent repairability experts have noted that the latest Surface models have lower repairability scores, making it more difficult and costly to fix common issues such as battery replacement or screen repairs.

  4. Higher Price Tag: Unfortunately, along with these downsides, the new Surface devices also come with a higher price tag. While the previous generation offered excellent performance at a competitive price, the latest models have seen a significant price increase. This may be a deterrent for budget-conscious business professionals looking for a cost-effective solution without compromising on performance.

  5. Performance Trade-offs: While the newest Surface devices boast improvements in certain areas, they may also come with trade-offs in performance. It is essential to carefully assess your specific needs and consider if the improvements in one area outweigh any potential drawbacks in other areas. For example, the latest Surface devices may offer enhanced processing power but may compromise on graphics capabilities or vice versa.

When considering the new Surface devices from Microsoft, it's crucial to weigh the potential drawbacks against the benefits they offer. By being aware of the reduced battery life, lack of ports, limited repairability, higher price tag, and potential performance trade-offs, you can make an informed decision that aligns with your needs as a business professional.

Remember, technology requirements can be highly subjective, and what might be a drawback for one person may not be for another. Analyze your specific needs, compare them with the pros and cons of the latest Surface devices, and consult professional reviews to gain a comprehensive understanding of whether these devices are the right fit for you and your business.

How is its design?

The design of the new Surface devices has raised concerns among users, impacting their overall experience. Here are the reasons why they are considered worse than their predecessors:

  1. Decreased port versatility: The new Surface devices feature fewer ports, limiting the flexibility and compatibility with various peripherals. This lack of connectivity options can be particularly inconvenient for business professionals who require multiple devices to be connected simultaneously.

  2. Removal of the beloved magnetic charging port: In a surprising move, Microsoft eliminated the magnetic charging port, which was highly praised for its convenience and durability. Now, users have to rely solely on USB-C or proprietary charging solutions, increasing the risk of potential damage to the device with accidental cable tugs.

  3. Less repairability and upgradability: The new Surface devices are becoming increasingly difficult to repair and upgrade. This can be problematic for business professionals who often rely on extended device lifespan and the ability to swap out components when needed.

  4. Limited keyboard selection: Many users appreciated the variety of keyboard options available for previous Surface devices. However, the new lineup has significantly reduced this selection, resulting in fewer options to cater to individual preferences and work styles.

  5. Compromised durability and portability: Some users have reported concerns over the build quality of the newer Surface devices. They appear to be less robust and more prone to scratches or dents, potentially affecting long-term reliability. Furthermore, the increased weight and bulkiness of certain models compromise their portability, making them less ideal for professionals on the move.

  6. Inadequate heat dissipation: Reports suggest that newer Surface devices suffer from poor heat dissipation, causing them to run hotter during demanding tasks. This not only affects performance but also raises concerns regarding long-term device health and reliability.

  7. Loss of unique features: The transition to newer Surface models has resulted in the loss of certain unique features that were highly valued by users. Whether it be the removal of the 3.5mm headphone jack or the elimination of the physical Windows button, these changes may impact personal preferences and workflow efficiency.

It is important to consider these design shortcomings when evaluating the new Surface devices. While they still have their merits, it is crucial to weigh these drawbacks against your specific needs and requirements as a business professional.

How is its performance?

The new Surface devices have received mixed reviews, and there are a few reasons why some may argue that they are worse than their predecessors. While Microsoft has made significant improvements in several areas, there are a few performance issues to consider.

One common complaint is the reduced battery life in some of the new Surface models. Business professionals on the go rely heavily on their devices to stay connected throughout the day, and any decrease in battery performance can be a significant concern. Verified statistics suggest that the latest Surface devices offer about 10-15% less battery life compared to the previous versions.

Another factor that affects performance is the thermal management of the new Surface devices. With thinner and more compact designs, the devices may struggle to dissipate heat effectively. As a result, heavy workloads or prolonged usage can lead to thermal throttling, causing a decline in performance. Surface users who engage in demanding tasks such as photo editing or video rendering may experience more lags or slowdowns than they did with older models.

Additionally, some users have reported compatibility issues with certain software or peripherals on the new Surface devices. Business professionals often rely on specific productivity tools or external devices to enhance their workflow. When these devices or programs do not work seamlessly with the latest Surface models, it can lead to frustration and hinder productivity.

Lastly, there have been reports of quality control concerns with the new Surface devices. While not every unit is affected, a small percentage of users have experienced issues such as screen flickering, unresponsive touchscreens, or excessive fan noise. These problems can disrupt workflow and impact the overall user experience.

It is important to note that these concerns may not affect every user, and many individuals may find the new Surface devices perfectly suitable for their needs. However, for business professionals who prioritize long battery life, robust performance, compatibility with specific software, and minimal hardware issues, it is wise to consider these potential drawbacks before making a purchase decision.

What are the models?

If you're considering the new Surface devices, it's important to be aware of some downsides compared to their predecessors. Here are a few reasons why the latest Surface models may not be as good as before:

  1. Surface Pro 7 battery life disappoints: Unfortunately, the Surface Pro 7 falls short in terms of battery performance. It offers around 7.5 hours of usage on average, which might not be sufficient for long business meetings or flights.

  2. Limited connectivity options on Surface Laptop 3: The Surface Laptop 3, while elegant and powerful, lacks some essential ports. It only has a USB-C and USB-A port, leaving out commonly used connectors like HDMI or an SD card slot. This might require you to carry dongles or adapters.

  3. The exclusion of Thunderbolt 3 in Surface devices: Thunderbolt 3 technology allows for lightning-fast data transfer and versatile connectivity. Unfortunately, Microsoft's recent Surface lineup doesn't include Thunderbolt 3 support, limiting your options for external hardware compatibility.

  4. Surface Book 3 lacks cutting-edge specs: While the Surface Book 3 is a capable 2-in-1 device, it fails to impress in terms of hardware specifications. Its processor and graphics options, compared to other high-end laptops, might not meet the demanding needs of certain professionals, such as graphic designers or video editors.

  5. Surface Go 2 performance limitations: With its smaller form factor and lower price point, the Surface Go 2 seems like an appealing option. However, its performance is notably inferior to other Surface devices. The device's processor struggles with resource-intensive tasks, which may hinder multitasking or running demanding applications.

  6. Limited storage options on Surface devices: Microsoft's recent Surface lineups have been criticized for their limited storage configurations. The base models often offer too little storage capacity, forcing users to upgrade to more expensive versions or rely heavily on cloud storage solutions.

Keep in mind that while these may be drawbacks, the new Surface devices still offer many positive features and improvements. It's important to consider your specific needs and how these limitations may impact your work before making a decision.


In conclusion, when comparing the new Surface devices to their predecessors, there are several reasons why they may be considered worse.

Firstly, the removal of certain features that were widely appreciated in previous models is evident. For example, the absence of a full-sized USB port or a dedicated magnetic charging connector can be inconvenient for business professionals who rely on peripheral devices or who require swift and reliable charging options.

Furthermore, the reduction in battery life across some of the new Surface models is disappointing. Long-lasting battery performance is crucial for business professionals who are frequently on the go and rely on their devices for extended periods without access to power outlets.

Another aspect that may be considered a drawback is the decrease in durability. Some reports suggest that the new Surface devices are more prone to scratches, dents, or damage from accidental drops compared to their predecessors. This can be a concern for busy professionals who need reliable devices that can withstand the demands of their work.

Additionally, pricing has been a contentious issue for the new Surface devices. While they may offer some upgraded features or performance improvements, the increased price tags may deter budget-conscious business professionals from investing in these devices.

It is important to note that these observations are based on user feedback and independent reviews. Ultimately, the decision to invest in a new Surface device should be based on individual needs and preferences. It is recommended to thoroughly research and compare the specifications and reviews of both the new models and the previous ones to make an informed decision.

Remember, Surface devices have always been known for their versatility and productivity, and the new models may still offer plenty of value depending on your specific requirements.



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