Apple’s sticky key problem isn’t going away on the 2018 MacBook Pro

Apple's 2018 MacBook Pro has been a popular choice among business professionals for its sleek design and reliable performance. However, a persistent issue with the keyboard has been causing frustration for many users. The sticky key problem seems to be cropping up on these devices, and unfortunately, it is not going away.

If you've been experiencing this issue, you're not alone. Numerous MacBook Pro owners have reported keys sticking or becoming unresponsive, making typing a cumbersome and time-consuming process. The keys may feel sticky, or they may not register keystrokes at all, leading to a frustrating user experience. This problem is not limited to a specific subset of keys; it can happen to any key on the keyboard.

One possible cause of this nuisance is the design of the MacBook Pro's butterfly mechanism keyboard. Apple introduced this keyboard design in 2015 to create a thinner and more responsive typing experience. However, it seems that the butterfly mechanism is also more susceptible to dust and debris than previous keyboard designs. Even tiny particles can become lodged under the keys, causing them to stick or stop working altogether.

Despite Apple's attempts to address the issue with subsequent keyboard redesigns, the problem seems to persist. The company has implemented a silicone barrier under the keys in the 2018 MacBook Pro models, meant to prevent dust from affecting the keyboard mechanism. However, this solution has not been entirely effective, as some users continue to experience key sticking problems.

Apple has faced significant backlash for this recurring issue, with customers expressing their frustration and disappointment. In fact, the problem has become so prevalent that a class-action lawsuit has been filed against the company regarding these faulty keyboards. This legal action highlights the severity of the problem and the dissatisfaction among MacBook Pro users.

If you find yourself facing this problematic keyboard issue, there are a few steps you can take to mitigate the problem. Firstly, Apple recommends using compressed air to remove any dust or debris that may be trapped underneath the keys. Additionally, you can try turning the MacBook Pro upside down and gently tapping the affected keys to loosen any debris.

If these solutions do not work, you may need to seek professional assistance. Apple provides a repair program for affected devices, allowing users to get their malfunctioning keyboards fixed free of charge. However, it's worth noting that even with repairs, there is a possibility that the problem may recur in the future.

As a business professional, having a reliable and efficient keyboard is crucial for your productivity. It's essential to weigh the pros and cons before investing in a MacBook Pro, especially considering the persistent issue with sticky keys. While some users may not experience this problem at all, there is a significant number who do, and it's important to be aware of the potential inconvenience it can cause.

In conclusion, the sticky key problem on Apple's 2018 MacBook Pro is a frustrating issue that many users have encountered. Despite Apple's attempts to address the problem with keyboard redesigns and repair programs, the issue persists. As a business professional, it's crucial to consider this factor before purchasing a MacBook Pro. It's essential to be aware of the potential inconvenience this problem can cause and explore alternative options if necessary.

How is its design?

The sticky key problem on the 2018 MacBook Pro continues to be a concern for users. Despite changes made to the design, the issue has not been completely resolved. Many users have experienced keys becoming unresponsive or sticking after extended use.

One possible reason for this ongoing problem could be the butterfly keyboard mechanism used in the MacBook Pro. This mechanism was introduced to make the laptop thinner and more responsive, but it appears to have its drawbacks. The keys are more prone to getting stuck or becoming unresponsive due to small particles, dust, or debris entering the mechanism.

Although Apple made some changes to the design of the keys in the 2018 MacBook Pro, such as adding a thin rubber membrane under each key, these modifications have not completely eradicated the issue. Some users still encounter problems with sticky keys, which can be frustrating and hinder productivity.

Unfortunately, the exact number of users affected by the sticky key problem on the 2018 MacBook Pro is not publicly available. However, there have been numerous reports and complaints from users across different online communities and forums. This suggests that the problem is not isolated and affects a significant number of users.

If you are experiencing sticky key issues on your 2018 MacBook Pro, it is recommended to contact Apple Support for assistance. They may be able to provide troubleshooting steps or offer a repair or replacement if necessary. It is worth noting that Apple has launched a repair program for specific MacBook models affected by keyboard issues, but the 2018 MacBook Pro is not currently included in this program.

In conclusion, the sticky key problem on the 2018 MacBook Pro persists despite design changes. This issue seems to be a consequence of the butterfly keyboard mechanism and can be disruptive to user experience. If you are a business professional relying on your MacBook Pro for work, it is advisable to seek assistance from Apple Support if you encounter sticky key problems.

How is its performance?

The sticky key problem on Apple's 2018 MacBook Pro seems to persist, affecting the performance of the device. This issue has been a point of concern for many users, as it can significantly impact productivity. Despite updates and improvements with subsequent models, the problem continues to be a recurring one.

Users have reported that certain keys on the keyboard of the 2018 MacBook Pro become sticky or unresponsive, making typing frustrating and time-consuming. This issue can occur intermittently or consistently, but it hampers users' ability to work efficiently.

Various factors can contribute to the sticky key problem, such as dust or debris getting trapped underneath the keys or a defective keyboard mechanism. While Apple has made efforts to address this issue through software updates, it appears that the problem still persists.

Unfortunately, the exact number of users experiencing this problem is not readily available. However, numerous online forums and discussions indicate that the issue affects a considerable number of MacBook Pro owners. The persistence of this problem suggests that it is not an isolated incident but a wider concern.

Given the target audience of business professionals, it is essential to note how this issue could impact their daily tasks. For professionals who rely heavily on their MacBook Pro for work, the sticky key problem can lead to delays, errors, and frustrations. This can hinder their productivity and impact their overall performance.

It is worth mentioning that Apple offers a limited warranty and an extended service program for this specific issue. If your MacBook Pro is affected, Apple may repair or replace the keyboard free of charge. However, it is advisable to check the eligibility requirements and contact Apple Support for further assistance.

In conclusion, the performance of Apple's sticky key problem on the 2018 MacBook Pro remains a concern for many users, including business professionals. Despite efforts to address the issue, it still persists, impacting productivity and user experience. As a MacBook Pro user in this target audience, it is crucial to be aware of this problem and explore potential solutions to minimize its impact on your work.

What are the models?

If you are a business professional, it is crucial to have a reliable and efficient laptop to meet your work needs. However, some models of the 2018 MacBook Pro have experienced a persistent issue with sticky keys, which can be frustrating and hinder your productivity. It is important to know which models are affected by this problem, so you can make an informed decision when purchasing a MacBook Pro.

The sticky key problem has been reported primarily in the 2018 MacBook Pro models with the third-generation butterfly keyboard. This includes both the 13-inch and 15-inch versions of the MacBook Pro released in 2018. These models were marketed as having a more responsive and quieter keyboard, but unfortunately, they have been plagued by sticky key issues.

Apple has made efforts to address the sticky key problem through various keyboard revisions, including a change in the material used for the butterfly mechanism and the addition of a rubberized layer. However, these changes have not fully resolved the issue, and many users still experience sticky keys on these specific models.

If you are considering purchasing a MacBook Pro and are concerned about the sticky key problem, it is recommended to avoid the 2018 models with the third-generation butterfly keyboard. Instead, you may consider the newer models released after 2018, which have undergone further improvements to the keyboard design. These include the MacBook Pro models released in 2019 and later, which feature the updated scissor mechanism keyboard known as the Magic Keyboard.

The Magic Keyboard has been widely praised for its improved reliability and typing experience, making it a more suitable choice for business professionals who heavily rely on their laptops for work. By choosing a MacBook Pro with the Magic Keyboard, you can minimize the risk of encountering sticky key issues and enjoy a more seamless workflow.

Remember, it is essential to do thorough research and consider your specific needs and budget before making any purchase decisions. Seeking customer reviews and consulting with authorized Apple retailers can also provide valuable insights to help you make an informed choice.

Stay productive and worry-free by selecting a MacBook Pro model with a reliable keyboard that meets your business requirements.


In conclusion, it is clear that Apple's sticky key problem on the 2018 MacBook Pro has remained a persistent issue. Despite various software updates and repairs, many users continue to experience this frustrating inconvenience. While Apple has acknowledged the problem and offered free repairs for affected devices, it is disappointing that a company renowned for its attention to detail and quality control still hasn't resolved this issue completely.

For business professionals who rely on their MacBook Pro for productivity and seamless user experiences, the sticky key problem can be a significant hindrance. It can disrupt workflow, slow down typing speed, and potentially impact overall productivity. This is especially concerning considering the premium price tag associated with Apple's products.

It is worth noting that the sticky key problem is not exclusive to Apple; other laptop manufacturers have also faced similar issues. However, Apple's popularity and loyal user base put them under more scrutiny when it comes to product issues.

If you are considering purchasing a MacBook Pro or currently own one, it is important to be aware of this known issue. While Apple's free repair program offers a potential solution, it is advisable to exercise caution and carefully research before making a decision. Exploring alternative options or waiting for potential future updates could be worthwhile strategies to avoid the inconvenience of sticky keys.

As a business professional, it is crucial to have a device that facilitates productivity and efficiency. Having to deal with recurring sticky key problems can be a significant detriment to achieving this goal. Therefore, it is recommended to thoroughly consider all factors, including the known issues, before investing in a MacBook Pro.

In summary, Apple's sticky key problem on the 2018 MacBook Pro has persisted despite efforts to address it. While the company has offered free repairs, the inconvenience and potential productivity impact remain concerning. For business professionals who depend on reliable and efficient devices, it is essential to carefully weigh the pros and cons before deciding on the MacBook Pro as their preferred choice.



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